3rd trial doors stuck

Description:
Second doors to 3rd combat trial remain stuck after activation. Upon insertion of 3 cores into the door opening mechanism the animation is activated, the cores are consumed and the wheels spin endlessly but the doors remain closed.

Reproduction Steps:
Unknown. Happened after mine reset. Trials 1 and 2 worked without issues. We tried to reset the mechanism by leaving the room and returning which did reset the animation and another three cores could be inserted, but the situation repeated. We were unable to try any other approaches as all cores on the server had been currently used. To our knowledge the doors remain stuck and we know of no possible fixes to the issue including server admin intervention.

Server:
The Farlands

Time:
25/2/2020