Items falling through the world

Description:
I was running up a little hill at i accidentally hit my grab button and my pickaxe fell through the ground and i was not able to retrieve it.
Reproduction Steps:
Casually running, grab and release item quickly, while running, poof gone
Server:
EU1
Time:
About 12 am
Dicord Username:
KIWI#0276

Please attach your game log files as a zip to this post.
i am unsure of how to do this :confused:

Did you check your mail box after waiting a few minutes? Items that fall through the ground will, a lot of times, appear in the mailbox since the game can see you touched it last and it somehow fell into the void.

I will try this, thank you!

Didn’t work unfortunately :frowning:

Well use this for getting the raw materials back https://trello.com/c/B6VFWvaI/45-lost-items-skills.